Absolute pleasure buying from them. The entire team is incredibly helpful and very experienced. Install was timely, clean and well done. Highly recommend them!

From the get-go, Fiona and her team showed unwavering dedication, offering expert advice and patiently guiding me through the selection process. Their genuine enthusiasm made the planning stages a breeze, and when it came time for installation, they went the extra mile to ensure every detail was taken care of. After shopping around forever, I found that Highland Fires & BBQs not only delivers high quality products but also provides a level of service that sets them apart. I'm grateful for their commitment, knowledge and expertise, making my fireplace dreams a hassle-free reality. I wholeheartedly recommend Highland Fires & BBQs to anyone in search of a cozy home upgrade! 🔥😊

I can’t speak highly enough about the service received from Fiona at Highland Fires. We had a challenging situation and after a lot of research Fiona was able to help us will a solution. Wonderful communication and a pleasure to deal with.

Great customer service by Jason. He answered all my questions on the i30x freestanding gas fireplace. I had it installed yesterday by their local installer, great job by Heath. Absolutely loving the fireplace, looks amazing in my home, very cosy and warm. My little furbabies also love it. Couldnt be happier. Would highly recommend these guys for any gas fireplace. Wendy.

Outstanding service from Fiona and the team!! Great selection of products. Stellar support with everything from choosing the right-fit fire for our home style and budget, to recommending local builders to complete the wider project. Nothing was too much trouble. Responsive. Helpful. Professional. Highly recommend!!